The Truth about the Key Performance Indicator – KPI

The only legitimate use and application of a KPI in one sentence? –

Work to the best of your capabilities, using your requisite competencies, while continuously improving your processes and innovating on applicable output whenever and wherever necessary and then call whatever requisite output level, at a requested time, your KPI.

You will positively surprise everybody.

But the next step is most important: forget it.

Never ever do anything with it. Not. Ever. Period.

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